Gainsborough Car Hire Privacy Policy

Data We Gather

We gather and handle various types of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing of your vehicle rental bookings and agreements with care. Identity verification is conducted to confirm compliance with our rental criteria. Our team oversees the collection and return of vehicles, ensuring a seamless experience. Payments, along with any deposits and charges, are processed efficiently to maintain transparency.
• Customer Engagement for Service Delivery and Interests:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We may send you promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out at any time.
• Service Enhancement through Legitimate Interests:
  • Assessing website interactions to refine user experience and functionality. Researching to improve our vehicle fleet and service offerings.
• Regulatory Adherence (Legal Responsibilities):
  • Adhering to applicable laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to facilitate our services. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We employ suitable technical and organizational strategies to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes the use of encryption, strict access controls, secure server environments, and routine security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage is infallibly secure.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, and reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it is processed.

Your Rights With Gainsborough

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your rights regarding your data.

Cookies and Data Tracking

Gainsborough's website utilizes cookies and related technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You have the option to adjust your cookie preferences in your browser settings at any time.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our operations or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Gainsborough Car Hire Contact

For inquiries regarding our Privacy Policy or data practices, please reach out: